Quality of Service Solutions

VoIP (Voice and Video Over IP) require stable and dedicated bandwidth to perform correctly.  Even small glitches can mean the difference between smooth and natural voice and video versus impaired performance.  This is why today's Internet connections often require QoS (Quality of Service) or CoS (Class of Service). 

 There is a battle going on in any network that runs voice and/or video and Data on the same connection.  Even the largest broadband connections can become congested with Data usage.  Users demand speed in downloading and uploading email, websites, streaming audio and video, and so much more. 

Imagine that your network is a highly congested superhighway during rush hour.  Non-essential vehicles may not mind a couple minutes delay, but Emergency Vehicles must pass unrestricted.  The only way to accomplish this is by adding "traffic cops" on both sides of the congestion.

In the same way, RealLinx solves the congestion issues we see on networks every day.  Your voice and video are the emergency vehicles.  Without the "traffic cop" the emergency vehicles face delays.  Even a few fractions of a second of delay in a conversation can mean that the conversation is bombarded with quality issues such as stutter, garble, echo, cut-outs, and more.

Many companies claim they add a QoS solution by implementing rules on hardware at the client's site.  Simply put, this is like putting a traffic cop on only one side of the traffic jam.  Only half the problem is solved.  This is not true QoS.

RealLinx completes the solution by implementing QoS and CoS on both the customer side as well as the Carrier side.  We put a traffic cop on both ends to properly manage your traffic in both directions.  This way, when a voice or video packet enters the network from either direction, it is immediately designated as a priority and is sent through while the data packets are made to wait. 

The net result in a congested situation is that the voice and video work perfectly and you may need to wait a few extra seconds for an email to arrive.  Problem solved.